When you use this website, you agree to the following terms, and you agree to convey the contents of this Agreement to your traveling family members or companions:
For reservations made 6 to 14 days prior to guest arrival, travel documents will be delivered to guest via express service for an additional fee. For reservations made 5 days or less prior to guest arrival, travel documents will be delivered to Front Desk of guest's resort hotel. Name changes are not permitted; reservations and package components are nontransferable.
All guests' full, legal names (including children) are required at the time the reservation is made. Children's ages are also required at the time the reservation is made. Date of birth and gender are required for all guests, including infants, if the reservation includes air transportation.
Deposit and Payment Procedures
Deposit - A deposit of $200 per reservation will be due and must be received by Walt Disney Travel Co., Inc. ("Disney") within 7 days of booking the reservation or the reservation will automatically be cancelled. For reservations that include air transportation, the total price of airline tickets may be due at the time of booking. For reservations that include vacation insurance, the total price of vacation insurance may also be due at the time the deposit is due.
Final Payment - For reservations made 46 days or more prior to guest arrival, final payment is due to Walt Disney Travel Co., Inc. at least 45 days prior to guest arrival. For reservations made 45 days or less prior to guest arrival, full payment is due to Walt Disney Travel Co., Inc. at time the reservation is booked. Receipt of travel documents by guest is proof of final payment and, therefore, no other confirmation of receipt of final payment will be sent.
Cancellation Prior to Guest Arrival
Cancellation of Reservation - If the reservation is cancelled amounts paid, minus cancellation fees, vacation insurance premium, and other amounts owed, will be refunded. For cancellations made 44 days or less prior to guest arrival, there is a cancellation fee of $200 per package, plus any cancellation fees assessed by third party hotels or other suppliers. No refunds are given for cancellation of a Grand Gathering experience made 6 days or less prior to the experience date.
Guest will be responsible for any cancellation fees assessed by an airline. In the case of a non-refundable airline ticket, the cancellation fee is equal to the entire ticket price. Cancellation of a refundable airline ticket must be made at least 24 hours prior to the scheduled airline departure time.
Vacation insurance is nonrefundable. Upon any cancellation, the charge for vacation insurance will be added to the other applicable cancellation fees. For terms of policy, please ask your travel agent or visit www.disneyworld.com/insurance2011.
Change Fees and Changes to Reservations Made Prior to Guest Arrival
Changes to Reservation - For a change made 44 days or less prior to guest arrival that results in a change in the package price, a change fee of $50 per package, plus any change fees assessed by hotels or other suppliers, will be charged. Such change fees must be paid in addition to any increase in the package price resulting from the change. If air travel has been ticketed, guest will be responsible for any increase in airfare as well as the change fee assessed by the airline.
Changes to reservations which affect outbound flights or first night's accommodations must be made at least 7 business days prior to guest arrival. Land portions of the reservation cannot be canceled without also canceling the air portion of the reservation booked through Disney. Airlines/hotels/suppliers do not permit changes in certain situations. All existing travel documents must be returned to Disney via overnight delivery service and revised travel documents will be delivered to guest via express service, both at guest's expense.
Disney reserves the right to restrict changes to any reservation.
Attractions, Tickets and Features
Vacation insurance is nonrefundable. Upon any cancellation, the charge for vacation insurance will be added to the applicable cancellation fees. For terms of policy, please ask your travel agent or visit www.disneyworld.com/insurance2011.
General Conditions and Responsibility
Disney, its directors, officers, employees, subcontractors, agents and representatives, shall at no time be liable or responsible in any way whatsoever for any loss, injury, or damage caused or arising in connection with any transportation, hotel or other services or products of third parties provided through Disney, or as a result of acts of God, acts of Government or other authorities, wars, civil disturbances, hijacks, thefts, or any circumstance beyond its control. Disney reserves the right to accept, retain, decline or cancel any reservation or any guest as a participant in its packages at any time and for any reason. In addition, Disney reserves the right to cancel or modify a reservation, including the price, at any time prior to guest check-in if the reservation includes or was made as the result of a mistake or error of any kind, including but not limited to, a mistake or error in price or description of the package or package components, or where it appears that a guest has engaged in fraudulent or misleading activity in making the reservation. If a package is cancelled by Disney, Disney shall have no responsibility beyond the refund of monies paid to Disney for the package. The terms and conditions of any transportation services provided by airlines or car rental agencies shall be as represented by those third parties. Terms and conditions are subject to change by Disney without notice. If these Terms and Conditions contain any provisions construed to be unenforceable or unlawful by a court of competent jurisdiction, the same shall be deemed modified to conform to applicable law, or if this would cause an unreasonable result, such provision shall be stricken from these Terms and Conditions without affecting the binding force and effect of any of its other provisions.
Disney’s Magical Express Transportation
Check-in time is usually between 3 and 4 p.m. (some hotels have check-in after 4 p.m.), and check-out time is usually between 11 a.m. and 12 noon. During peak periods, check-in may be delayed one to two hours.
Adjacent rooms, connecting rooms or specific room location and types of rooms or bedding are on a "request basis only" and are subject to availability at the time of check-in. These requests for specific room type or location may result in additional charges to be paid directly to the hotel. Disney owned and operated resort hotels and Disney Vacation Club resorts are smoke free environments. Smoking is allowed in designated outdoor smoking locations only. A room recovery fee will be charged for smoking in guest rooms, on balconies or on patios.
The reservations travel agent should be advised of any requests for lodging considerations or services for guests with disabilities at the time of the reservation. Requests may only be confirmed at certain Walt Disney World Resort hotels; however, requests affecting any other hotel property will be communicated to that hotel.
If the reservation includes a car rental, a voucher must be presented at the rental counter at the time of rental. Renter must be at least 21 years of age, a per day underage fee will apply for renters 21-24 years and will be assessed at the rental counter. Renter must present a valid driver's license and a major credit card in his or her name; other standard rental qualifications may apply. Cash customers are required to leave a deposit and must meet current standard cash qualification requirements. Car must be rented for a minimum of 2 consecutive 24-hour periods. Car rental includes unlimited mileage. Drop-off charges may apply if the vehicle is returned outside the State of Florida and drop-off charges may also apply if the vehicle is returned in Key West. Drop-off charge is payable at the time of rental. Child restraint seats must be used for children up to age 5. Child restraint seats must be requested at the time the reservation is made and will result in an additional charge. Seat belts should be used by all passengers. Additional days, Additional Driver Fee, Child Restraint Seats, Collision Damage Waiver, Extended Protection and Carefree Personal Protection, optional refueling service and any other charges are extra. Other terms and conditions may apply.
Seller of Travel
For Persons Located in California - California law requires certain sellers of travel to have a trust account or bond. Walt Disney Travel Co., Inc. has a bond issued by the Federal Insurance Company in the amount of $700,000. Registration as a seller of travel does not constitute approval by the State of California. Walt Disney Travel Co., Inc. is a participant in the Travel Consumer Restitution Corporation ("TCRC"). If you were located in California at the time of sale, you, the passenger, may request reimbursement from TCRC if you are owed a refund of more than $50 for transportation or travel services which was not refunded in a timely manner by a seller of travel who was registered and participating in the TCRC at the time of sale. The maximum amount which may be paid by the TCRC to any one passenger is the total amount paid on behalf of the passenger to the seller of travel, not to exceed $15,000. A claim must be submitted to the TCRC within six months after the scheduled completion date of the travel. A claim must include sufficient information and documentation to prove you claim and a $35 processing fee. You must agree to waive your right to other civil remedies against a registered participating seller of travel for matters arising out of a sale for which you file a claim with TCRC, if you were located in California at the time of the sale. You may request a claim form by writing to: Travel Consumer Restitution Corporation, P.O. Box 6001, Larkspur, CA 94977-6001; or by faxing a request to (415) 927-7698.
If you were not located in California at the time of sale, this transaction is not covered by the California Travel Consumer Restitution Corporation.
All rates in U.S. dollars. All WDTC vacation packages are valid for arrival January 4, 2011 through December 31, 2011. All rates are subject to change until package is paid in full. After package is paid in full, rate remains subject to change at any time if changes are made or due to imposition of taxes or other charges of governmental authorities. Vacation package prices are all-inclusive and cannot be broken down into individual component pricing except as listed in the current published Walt Disney Travel Company brochure.
COSTS NOT INCLUDED
Parking (self and valet) as applicable, in-room incidentals (i.e., movies, games and honor bar), gratuities, laundry, telephone calls, beverages, meals, sightseeing, services and other expenses not listed as part of the package features are not included in the rates.
Advance reservations are accepted up to one business day prior to arrival date for packages including accommodations at one of the Hotels of the Disneyland® Resort and Passport Plus packages and up to two business days prior to arrival for all other packages. (Saturday, Sunday and U.S. legal holidays are not considered business days.) Advance reservation requirements may be more restrictive for international addresses.
All passengers’ full legal names and children’s ages must be provided at time of booking. Gender and birthdates must be provided for any children who will be under age 2 at time of travel. Name changes are not permitted, and reservations are non-transferable.
DEPOSIT AND PAYMENT PROCEDURES
Deposit - For reservations made 31 or more days prior to departure, a deposit of $200 per package plus cost of optional insurance is due within seven (7) days after the reservation is made or the reservation will automatically be cancelled. For reservations that include promotional/published airfare, a deposit of $200 plus the cost of the airfare and optional insurance is due at the time of booking the reservation.
Final Payment - For reservations made 31 days or more prior to Guest arrival, final payment is due at least 30 days prior to Guest arrival. For reservations made 30 days or less prior to Guest arrival, full payment is due to Walt Disney Travel Co., Inc. at time the reservation is booked. (A $15 non-refundable processing fee is also assessed for bookings made within 14 days of arrival date.) WDTC reserves the right to cancel without notice when deposit or final payment is not received by the due date. WDTC accepts select credit cards, check, or money order as payment.
LAND CHANGE/CANCELLATION FEES & REFUNDS
Once deposit has been paid, a fee is assessed each time a change is made or a reservation is cancelled. The change/cancellation fees are per reservation and are as follows:
Days prior to arrival
Failure to check in to the hotel on the scheduled arrival date or to utilize any portion of travel package without prior notice of cancellation or change to WDTC is assessed fees equivalent to 100% of package price. Unused tour vouchers or other package components (including, but not limited to, admission tickets) are not exchangeable or refundable. If appropriate insurance is purchased on or before final payment date, travel insurer may reimburse change/cancellation fees in accordance with terms of insurance policy. (Travel insurance is non-refundable once purchased.)
AIR TRANSPORTATIONAir transportation may be booked to California on packages that include a minimum 2-night hotel stay. WDTC will issue all tickets and all passengers must fly on roundtrip flights. No air refunds will be made after travel has commenced, if a flight is missed/delayed, or for unused air portions. Airfares are guaranteed upon receipt of payment in full. This applies to the base airfare only and dœs not apply to airline/airport taxes, surcharges, or passenger facility charges. Once payment is received, cancellation and/or change fees, as applicable, will be assessed. Seat assignments are not guaranteed. If seat selection is unavailable through WDTC, seats will be assigned at airport check-in. Guests age 17 and younger must fly with an adult on the same itinerary and reservation. At time of publication, government-issued photo identification is required for all air passengers 18 years and older. Additional Baggage Fees apply and vary by airline.
AIR CHANGE/CANCELLATION FEESPer person change/cancellation fees on the air portion of reservation vary by airline, and some airfares are 100% non-refundable, non-transferable, and non-changeable once ticketed. A change of destination, travel date, passenger name, or class of service may be considered a change/cancellation and will incur applicable fees plus additional cost in airfare. Please verify applicable airfare cancellation/change policies at the time of booking. Rates and airline schedules are subject to change without notice. If cancellations/flight delays occur, compensation, if any, is the sole responsibility of the airline. If appropriate insurance is purchased at time of deposit, travel insurer may reimburse change/cancellation fees in accordance with terms of insurance policy.
Special promotional or online bookings may have alternate payment procedures and/or change/cancellation fees than outlined above.
Travel documents are shipped via express service to any U.S. address (not including P.O. Boxes) provided at the time of booking. Signature required upon delivery. For reservations booked and paid 7 days or less prior to arrival date and reservations booked from international addresses, travel documents are delivered to host hotel. WDTC is not responsible for lost or stolen documents, and any lost or misplaced documents will result in additional fees. All documents must be returned to WDTC should reservation be cancelled prior to scheduled arrival date. All travel documents are issued subject to the terms and conditions specified by the service provider.
HOTEL ACCOMMODATIONS:Standard check-in time is 4 pm and checkout time is 11 am, but may vary by hotel. Hotels may require a security/incidental/phone credit card imprint or cash deposit upon check-in. Rooms may be located anywhere within the hotel and are subject to availability at check-in. Specific room requests—including room type, non-smoking, adjacent, connecting, and exact location—are made on a request basis only, subject to availability, and are not guaranteed.
Maximum occupancy is a combination of adults and children per room and varies by property. Extra bedding may be requested at time of reservation or at hotel check-in and is subject to availability; a fee plus tax may apply and is payable directly to the hotel at the time of checkout. (Extra bedding types vary by property and are defined as a rollaway, daybed, chair-bed, sofa bed and/or sleeping bag.) Some properties, including but not limited to the Hotels of the Disneyland® Resort, are designated non-smoking hotels.
GUESTS WITH DISABILITIES:Limited; Guests with disabilities requiring special/additional assistance or accommodations for travel and/or hotel stay must contact individual travel and hotel providers directly for specific information regarding availability, bedding, amenities, restrictions, and advance reservation notice requirements. All such arranged assistance and accommodations are subject to availability, and other restrictions may apply.
DISNEYLAND® RESORT PARK HOPPER® SOUVENIR TICKETS
Each ticket admits one Guest to one or both Disneyland® Resort Theme Parks for the number of days listed on the ticket. Each day of use constitutes one full day of use. These tickets expire 13 days after first use or on the expiration date on such ticket, whichever occurs first. Ticket media is not valid for special events requiring a separate admission charge, or for special events that are not open to the general public and expire on dates as listed on ticket. Use of or participation in certain activities/events in the Disneyland® Resort may require the payment of additional charges. All information, hotel amenities, features of tickets, offers, events, age ranges, services, attractions, restaurants and entertainment are subject to change without notice, and may otherwise close or be discontinued without notice and without liability to the owners of the Disneyland® Resort.
2011 VALUE SEASON DATES FOR DISNEY’S PARADISE PIER® HOTEL:
2011 VALUE SEASON DATES FOR MOTEL 6:
WDTC reserves the right to vary package inclusions, itineraries, options, and hotels if necessary.
Any concerns or requests regarding your WDTC travel package must be submitted in writing to The Walt Disney Travel Company within 90 days after travel has been completed.
WDTC shall at no time be liable or responsible in any way whatsœver for any loss, injury or damage however caused or arising in connection with any transportation, hotel, or other services or products purchased or provided through WDTC, or as a result of acts of God, acts of government and/or other authorities, wars, civil disturbances (including, without limitation, acts of terrorism), hijacks, thefts, computer viruses or any other circumstances beyond WDTC’s control. WDTC and its agents shall not be responsible for loss (including, but not limited to theft) or damage to baggage, or for lost or stolen tickets.
Travel and/or baggage insurance is recommended. WDTC reserves the right to decline, accept or retain any Guests as a participant in these packages at any time. Under no circumstances, including cancellation, will WDTC have any responsibility or liability to any person or entity beyond the refund of all monies paid to WDTC, less any cancellation fees and any charges retained by the providers of transportation services, hotel rooms and/or other services and/or products.
GOVERNING LAW: Payment of a reservation package constitutes consent to all provisions, conditions and general information contained in this brochure. All terms and conditions are governed by California law without regard to conflict of law principles. Any legal proceedings shall be brought only in a state or federal court in Orange County, California for trial without a jury.
DISNEY REWARDS® VISA® CARD TERMS AND CONDITIONS:
Disney Rewards® Visa® Card available to U.S. residents only, 18 and older and subject to credit approval (except in Alabama and Nebraska - age 19 and older). Restrictions and limitations apply. Disney Rewards® Visa® Card is issued by Chase Bank USA, N.A
Offer made by Disney. Chase Bank USA, N.A. and its affiliates are not affiliates of Disney and are not responsible for offer fulfillment.
All information (including, but not limited to attractions and entertainment, hotel amenities, dining locations, prices, types and features of tickets, hours of operation, services, special offers and events, and age ranges) is subject to change without notice.
© 2011 The Lego Group
Children under the age of 3
Your ticket is the Cruise Contract (available at www.disneycruise.com/cruisecontract)
The forms needed for your vacation can be completed online by registering and logging into disneycruise.com and selecting My Disney Cruise or you will receive this package within 28 days of sailing. Carefully read your Cruise Contract, as it contains important terms and conditions which govern your cruise vacation and affect your legal rights. It must be signed by all Guests upon check-in at a Walt Disney World® hotel or prior to embarkation at the Disney Cruise Line® Terminal. In the event of conflict between the terms and conditions contained in the Cruise Contract, these Terms and Conditions, the terms of any Disney Cruise Line advertisement or offer, and the oral or written representations of any Disney Cruise Line representative, the terms and conditions contained in the Cruise Contract shall control.
Minors under the age of 18 not traveling with a parent or legal guardian must be accompanied by an adult 21 years of age or older in the same stateroom. The parent or guardian of any minor not traveling with a parent or guardian must appoint an adult to have custody and control over the minor and to contract on their behalf in connection with the Disney Cruise Line vacation. A minor authorization form can be obtained by visiting disneycruise.com and selecting My Disney Cruise or is sent when a document package is mailed. The form must be signed by a parent or legal guardian prior to embarkation at the Disney Cruise Line Terminal. After 9:00 p.m. Beat Street and Route 66 are restricted to Guests 18 years and older.
Baggage, Valuables and Other Possessions
Each Guest may bring aboard the ship a reasonable amount of clothing and personal effects without charge, not to exceed two bags per person. All Guest baggage must be stored in the Guest's stateroom and must be labeled with the Disney Cruise Line baggage tag. Dangerous or illegal articles such as weapons, explosives, oxygen, combustible substances or nonprescription controlled substances may not be brought to the Walt Disney World Resort or taken aboard the ship. Any such items shall be surrendered to the Master of the vessel at embarkation, and may be disposed of at the sole discretion of the Master. You should retain valuables such as cash, negotiable securities or other financial instruments, gold, silverware, jewelry, ornaments, works of art, photographic/video/audio equipment or supplies, laptop computers, cellular phones or other valuables in your personal control as Disney Cruise Line is not responsible for damage to or loss of these items.
For reservations confirmed in US dollars, acceptable forms of payment are checks, Visa®, MasterCard®, American Express®, Discover® Card, Diners Club®, Japanese Credit Bureau and wire transfers. For reservations not confirmed in US dollars, acceptable forms of payment are Visa® and MasterCard®. Credit card payments will not be automatically deducted from a card on file. Credit card payments must be made by phone or online by the due dates to avoid cancellation.
Cancellations may be made by telephone or in writing. Changes to the vacation commencement date or changes of guest names will be considered cancellations. For cancellations, amounts paid, minus cancellation fees and other amounts owed, will be promptly refunded. No refunds will be made in the event of interruption or cancellation by the Guest after vacation commencement date. All appropriate refunds will be made directly to the Guest's credit card account or through the Guest's Travel Agent if the reservation is made through a Travel Agent. Disney Cruise Line is not responsible for the receipt of refund monies by Guests from their Travel Agents. All travel documents including airline tickets must be returned before refund processing can begin. Certain Travel Agents may withhold an agency cancellation fee. Disney Cruise Line reserves the right to restrict any changes to a reservation. All changes are subject to availability. Please note that changes made to overall party size may result in a change to the rate. For your peace of mind, we recommend the purchase of the Vacation Protection Plan. Premiums for the Vacation Protection Plan must be paid by the final payment due date, and the Vacation protection Plan is not effective until final vacation payment is made.
Cruise Cancellation Fees
For 2009/2010: Cruises Less Than 10 Days
Days prior to Vacation Commencement Date
For 2009/2010: Cruises of 10 Days or More
For Post-2010: Cruises Less Than 10 Days where Embark or Debark is U.S. Port.
Days prior to Vacation Commencement Date
Air Cancellation Fees
Any changes or cancellations to your Disney Cruise Line air arrangements (including, but not limited to, sail date/air travel date changes and name changes/corrections), will result in cancellation fees assessed as follows:
Domestic Air Cancellation Fees
Days prior to Vacation Commencement Date
International Air Cancellation Fees
Days prior to Vacation Commencement Date
Domestic air cancellation fees apply for sailings where both the embark and debark port are in North America. International air cancellation fees apply for all other sailing itineraries.
Hotel Cancellation Fees
A cancellation fee in the amount of the total hotel cost for all nights reserved will be assessed if a hotel reservation outside of Orlando is cancelled 14 days or less prior to arrival date. A cancellation fee will be assessed if a hotel reservation in Orlando is cancelled 4 days or less prior to arrival date. Please contact Disney Cruise Line for details.
Changes to a reservation may result in a per Guest service fee. Please consult your Travel Agent or Disney Cruise Line for further details.
Claims/Notice Requirements/Time Limits
No claim for delay, detention, personal injury, illness, emotional distress or death of a Guest, or for loss of or damage to any property of a Guest, may be brought against Disney Cruise Line unless written notice of such claim is provided to Disney Cruise Line within six (6) months after the date of the event upon which such claim is based (within 30 days after the termination of the cruise for a claim of property loss or damage); and no legal action may be brought against Disney Cruise Line for delay, detention, personal injury, illness, emotional distress or death of a Guest, or for loss of or damage to any property of a Guest, unless such legal action shall be commenced within one (1) year after the date of the event upon which such claim is based (within one (1) year after the termination of the cruise for a claim for property loss or damage), and legal process relating to such action is served on Disney Cruise Line within 120 days after filing, notwithstanding any provision of law of any state, territory, possession or country to the contrary. All legal actions arising out of or relating to a Disney Cruise Line vacation shall be brought, if at all, and maintained exclusively in and before any court of competent jurisdiction located in Brevard County, Florida, U.S.A., or the United States District Court, Middle District of Florida, Orlando Division, to the exclusion of courts located in any other county, state, country, territory or possession whatsoever. The only exception to this choice of forum is when and if Disney Cruise Line asserts a petition for exoneration from or limitation of liability. Disney Cruise Line liability for loss of or damage to property of any Guest is limited to the amount of $300 per Guest per voyage, unless upon embarkation a Guest declares the true value of the property in writing and pays 5% of the true value declared in excess of $300 to Disney Cruise Line, in which case Disney Cruise Line liability will be limited to the true value declared not to exceed $5,000. All settlements will be made based on actual cash value (replacement cost, less depreciation) up to the U.S. $300/$5,000 limits to Disney Cruise Line liability. Losses due to ordinary wear and tear, perils of the sea and acts of God are not reimbursable. Disney Cruise Line provides an in-room safe for your convenience; however, Disney Cruise Line shall in no event be liable for the loss of or damage to cash, negotiable securities, gold, silverware, jewelry, ornaments, works of art, photographic/video/audio equipment or supplies, laptop computers, cellular phones or other valuables unless the same have been deposited with the Master or other designated representative who issued a written receipt therefor. In the event of such deposit, Disney Cruise Line liability for loss or damage thereof shall be limited as otherwise provided in this paragraph. Additional coverage may be purchased through the Vacation Protection Plan which is provided through World Access Service Corporation.
Walt Disney World Resort Check-In; Ship Embarkation
Check-in time for Walt Disney World Resort hotels is normally after 4:00 p.m. For Guests arriving early, luggage arrangements can be made so Guests can visit Theme Parks or enjoy Resort amenities. It is recommended that necessary items including: proof of citizenship, valuables, medications (in their original containers) and any other personal items or other items required for check-in or embarkation be packed in your day bag. Walt Disney World Resort check-out time is normally before 11:00 a.m. Ship's embarkation begins at 1:00 p.m. Guests are required to be on board the ship at least one hour before scheduled sailing time.
Included in Vacation Fare
Cruise vacation fares include shipboard accommodations on a per-Guest basis, and all meals and entertainment as provided on board the vessel.
Excluded from Vacation Fare
The Resort portion of the fare does not include meals, beverages, or any other item of a personal nature. The cruise portion of the fare does not include shore excursions (including excursions to St. John), sightseeing or meals ashore in the ports of call, gratuities, alcoholic beverages, soft drinks, bottled water, laundry or valet services, or any other items not specifically included. The fare also does not include airfare, ground or baggage transfers, fuel supplements or Government Taxes and Fees, which consist of all taxes and fees imposed by U.S. and foreign governmental and quasi-governmental authorities, including without limitation U.S. Customs and Immigration fees, ship passengers international departure tax, airport passenger facility charge, flight segment fees, international arrival and departure taxes, and sales, use and excise taxes.
Cruise Health Considerations
By boarding the Disney Cruise Line cruise ship, Guests represent themselves as physically and otherwise fit to travel. If you have a medical condition which requires you to take prescription medication or may require you to obtain medical care during the course of your cruise vacation, please consult with your personal physician prior to traveling. For your convenience, a physician and nurse are on call 24 hours a day to provide basic medical services. The physician and nurse are not employees or representatives of Disney Cruise Line and will charge their prevailing fees for services provided at your request. Decisions regarding medical care and treatment are personal and confidential and as such are strictly between the Guest and physician and nurse. Disney Cruise Line is not liable for any death, personal injury, illness or emotional distress caused by reason of any treatment, diagnosis, advice, examination, prescription or other service provided by such medical personnel or by the failure of such medical personnel to provide any treatment, diagnosis, advice, examination, prescription or other service. The ship's Master has the right at any time to require any Guest to disembark for medical reasons, and compliance is mandatory. For your peace of mind, we recommend the purchase of the Vacation Protection Plan. Premiums for the Vacation Protection Plan must be paid by the final payment due date, and the Vacation Protection Plan is not effective until final vacation payment is made.
Retail establishments in destination ports may be closed for certain holidays.
Right to Change Itinerary/Detention
Passenger Services Act
The United States Passenger Services Act requires does not allow Guests to board in our first Western Caribbean port of call, Key West.
Policies for group travel may vary. Please contact your Travel Agent for specifics.
No animals are allowed on board the ships except for service animals.
Refusal of Passage
Occupancy of stateroom on board the ships is limited to the number of berths in that stateroom. Disney Cruise Line reserves the right to limit the number of berths and single staterooms sold.
Ships' Registry: The Bahamas.
For Guests who purchase the Disney Cruise Line Air Program, ground and baggage transfers are included in your vacation package. Guests who make their own air arrangements may purchase ground and baggage transfers from Disney Cruise Line. Please note that those Guests who do not purchase the Disney Cruise Line Air Program or ground transfers from Disney Cruise Line are responsible for all ground and baggage transportation to and from the airport, Port Canaveral and their Walt Disney World hotel, if applicable. We recommend that you allow a minimum of four hours at the beginning and end of your cruise for travel time, customs clearances and security checks at Port Canaveral and the airport.
We invite you to visit your local Travel Agent to make your Disney Cruise Line reservation. Travel agencies are not owned or operated by Disney Cruise Line and act on the Guest's behalf in arranging vacations.
Terms Subject to Change
Disney Cruise Line reserves the right to change all prices and other terms and conditions which appear on this website without prior notice. Price changes will not affect bookings with timely final payment, except where the increase results from increases in Government Taxes and Fees.
Single Occupancy Rates
Single occupancy fares are available upon request, subject to availability. Guests booking categories 4 through 12 will be charged 175% of the package price. Guests booking categories 1 through 3 will be charged 200% of the package price.
For the comfort and enjoyment of our Guests, Disney Cruise Line cruise ships have been primarily designated as non-smoking ships. However, it is recognized that some of our Guests smoke. To provide an onboard atmosphere that also satisfies smokers, designated smoking areas include many of the lounges, portions of open-air decks and private verandahs. Disney Cruise Line requests that all Guests observe the non-smoking areas and refrain from smoking pipes and/or cigars in any of the public areas. These requests are to provide a comfortable shipboard living atmosphere for everyone.
Magical Cruise Company, Limited (Registered Office: 3 Queen Caroline Street, Hammersmith, London, W6 9PE, England) and DCL Island Development, Ltd. are each separate entities and are indirect subsidiaries of The Walt Disney Company. Magical Cruise Company, Limited is the operator of the Disney Cruise Line cruise ships. DCL Island Development, Ltd. is the operator and provider of facilities on Disney's Castaway Cay. All arrangements made for or by Guests for: (a) air or ground transportation or travel; (b) shore excursions; (c) tours; (d) theme parks; (e) hotels; (f) restaurants; or (g) other similar activities or services, are made solely for Guests' convenience and are at Guests' risk. The providers of such activities and services are independent contractors and are not acting as agents or representatives of Magical Cruise Company, Limited. Magical Cruise Company, Limited shall not be liable or responsible in any way for any death, personal injury, illness or emotional distress occasioned by any Guest, or for loss of or damage to any Guest's property, which arises by reason of any act or omission by providers of air or ground transportation, shore excursions, tours, restaurants, hotels, theme parks or other similar services or activities. The liability of the provider of such accommodations, services and activities may be governed by and determined in accordance with limitations contained in applicable tariffs, laws, conventions or contracts governing a Guest's relationship with such provider. All concessionaires and their employees operating on the Disney Cruise Line cruise ships, including without limitation the fitness center, spa, hair salon, laundry, internet cafe and photo shop are independent contractors and Magical Cruise Company, Limited is not responsible for any such parties' acts or omissions in providing any goods or services to Guests.
Walt Disney World Resort Room Location
At Walt Disney World Resort hotels, adjacent rooms, connecting rooms, specific room location and types of rooms or bedding are on a request basis only and are subject to availability at the time of check-in. These requests may result in additional charges to be paid directly to the Resort. Rollaways and cribs are available at selected Walt Disney World Resort hotels on a request basis for an additional charge, subject to availability.
Coolers are not permitted except if needed for medications, baby food, or items related to dietary constraints. Coolers containing personal items (e.g. soda or snacks) may NOT be brought on board. Homemade, pre-cooked or other perishable items plus any open snack containers will not be allowed to be brought on board. We regret that we are unable to provide food preparation, refrigeration or storage on board for personal food or beverage items.
Infant Pool Policy
For the health and safety of our Guests, parents must observe U.S. Public Health Service requirements by allowing only children who are toilet trained to enter shipboard pools and spas. Diapers and swim diapers are not allowed. However, young children who are not toilet trained are welcome to enjoy the fountain play area near the Mickey Pool that has been designed exclusively for the enjoyment of children wearing swim diapers.
Guests are responsible for obtaining proper documentation to board the ship. U.S. government regulations related to passport requirements are subject to change. Therefore, we strongly encourage Guests of all ages to have a valid U.S. passport for all cruises. Please visit the U.S. Department of State website at http://travel.state.gov or call the U.S. National Passport Information Center at 877-4USA-PPT for the most current requirements.
Guests with Disabilities/Wheelchair-Accessible Staterooms
Disney Cruise Line offers accessible staterooms and suites, equipped for Guests with disabilities. Features include: ramped bathroom thresholds, open bed frames, added phones in the bathroom/nightstand, bathroom and shower handrails, fold-down shower seats, hand-held shower heads, and lowered towel and closet bars. Note: Guests ,requiring a wheelchair throughout their cruise must make provisions for the use of that wheelchair prior to the cruise.
Guests with Disabilities/Additional Services
Transfer tiers are provided at one of our feature pools. Sand wheelchairs are available at Castaway Cay. Wheelchair-accessible restrooms are available in the shipboard common areas. Assistive Listening Systems are available in the main theaters. Closed captioning is available for stateroom televisions and selected onboard video monitors. Sign language interpretation is available for live performances on designated cruise dates. Stateroom Communication Kits containing door knock and phone alerts, phone amplifier, bed shaker notification, a strobe light smoke detector, and a Text Typewriter (TTY) are available.
Guests with Disabilities/Accommodations
If you would like to receive additional information or request accommodations for Guests with disabilities, please discuss your needs with the reservationist at the time of booking. For information via TTY, please call (407) 566-7455
Please note that travelers to and from certain destinations in the Western Hemisphere, as well as international destinations, will be required to have a passport or other secure, accepted document to enter or re-enter the United States and must provide the cruise line with passport numbers 75 days before your vacation starts. Please ask your Vacation Planner about the specific proceedure for your particular cruise line.
How to Get a Passport
Mouse Fan Exclusives