He was courteous, answered everything we asked in a timely fashion and he seemed thoroughly interested in everything we chose to do!
She went out of her way time after time. I have been to Disney as a child, with my children and now my grandchildren...
I am in the consulting engineering business and always striving to offer the level of service that Jan provided to me and my family.
I communicate via email, hate the phone, and she always responded within a couple of hours - EVEN AFTER HOURS & WEEKENDS.