Valerie was a blessing throughout our planning process! Her knowledge and advice enabled us to plan our trip customized to our needs. She communicated with us every step of the way! Her professionalism and kindness exuded at every interaction. Our trip would have been fun, but with Valerie helping us, it was exceptional and easy! She went above and beyond thoughtput the process and when she sent us our final documents, she sent a laminated itinerary, maps for the parks, coupons and a book and other goodies for our daughter which generated even more excitement for the trip! When we arrived we received a voicemail from her with just checking to make sure everything was as expected and then a follow up when we got home. I will use her again and have shared her information with all of my friends and family. She was as much a part of our trip as we were.