She went out of her way time after time. I have been to Disney as a child, with my children and now my grandchildren. I have been at least 40 times. This year so much has changed and the first time I've flown so found myself with so many questions. She has answered everyone. She always answered me within a few hours and would let me know well in advance when she could not be available and that she had someone else there to help if I needed them. She even went as far as to give my grandchildren each a gift. I can't wait till I can save enough to go again and she will be the one I call on. She is great!