Gwen has been there for us at a moment's notice and is always a step ahead of our needs. We booked a Christmas market cruise for Dec 2021 with Gwen and it was canceled two days before the trip. Gwen was on it before we even knew and had options to rebooked for 2022. It was a beautiful trip. She also sent a fun pre-trip package that added to our excitement.

Tamara S.