Ashley was incredibly helpful (and patient!) for the 18 months we had been in touch prior to our trip. She never seemed to get frustrated with the questions or changes we made to our trip plans during that time. I really appreciated her efforts to help pare down all the options, since it's so overwhelming! She was always courteous and made every effort to ensure we had what we needed. The two weeks prior to our departure, we met and she gave us these handy packets with all of our info and some treats! She even gave us each a fabulous magnet for our cabin doors! A week before our trip, she emailed me to inform me that she was able to get us a savings on our WDW hotel room. Seemed that she was constantly monitoring any way she could save us any money, which was not expected but a TOTAL bonus!
Ashley was phenomenal. I haven't really used a vacation planner before but I was extremely impressed with her professionalism and timely responses. She seemed to have gone above and beyond what I would have expected. We had a wonderful time!