Jan was incredible. She stayed on top of everything related to the trip and sent frequent reminders of decisions that needed to be made. I was pleasantly surprised one evening when I opened an email to see that she had re-booked our Disney World visit under a new package (same exact accommodations and amenities) to save us about $1,500. That allowed us to do several things we hadn't planned to include in our trip and still come in well under budget. My family told me I was the best vacation planner ever. The truth is that all of the credit goes to Jan!