Sara did one of the most important things a travel agent can do - made me feel at ease and instilled trust in me that she would take care of the details. For example, I mistakenly only booked a DCL placeholder onboard for one of my two staterooms and as soon as I realized it and made Sara aware, she was on the phone with DCL to plead my case so that I could have the placeholder for both staterooms. And she succeeded!!

D. McDonald