I highly recommend Robin Norell. She was exceptional to work with and made planning our dream vacation fun. She was extremely knowledgeable and always went above and beyond. She was always prompt in responding to my emails. In the process, we became friends and my family and I were so thrilled to meet her in person. She included a lot of personal touches in planning our vacation, which was much appreciated. Her advice was "right on" and we couldn't have been better taken care of. It is not easy planning a trip for 12 people with ages ranging from 18 months to 66 years old. Robin is the best! She sprinkled our entire vacation with pixie dust. Upon our arrival, she personally greeted us at the airport with balloons for the children in our group. She paid particular attention to our dreams and made sure we experienced the magic of Disney World and Disney Cruise Line with special character and Star Wars events. My 12 year old grandson was disappointed to find out that she wasn't going on the Disney Cruise with us. I don't think you can get a higher compliment than that. Robin ended our vacation with the Epcot Illuminations show and "the Kitchen Sink" ice cream extravaganza dessert at the Beach Club resort. There were so many special things that Robin did for us that I can't list them all.