Jan has always been fantastic for our WDW trip planning, but this time, she was extraordinary! Just one day before leaving, we decided to extend our stay by one day due to anticipated weather and concern about plane cancellations. So I emailed Jan and she immediately responded to get more information from me and then made all the arrangements!! And this was on a Sunday! And all the arrangements were perfect! WDW is a magical context for wonderful family moments -- but taking care of details, watching for new discounts, figuring out which options best suit our needs, etc.--all of this is *not* wonderful. Jan does all of this for us!! So all we have to do is the planning part that we enjoy, like choosing which parks and rides to do. The rest of the work is "magically" taken care of by Jan! Thank you, Jan, for working your own magic to serve others' needs!

B. Bird