Starr Lucas was amazing! She was extremely patient and highly knowledgeable with helping plan our first trip to Disney World. She very quickly responded to our questions and provided comprehensive information and amazing tips and suggestions to help us with planning. She notified us when Disney was offering the free Disney Dining plan promotion that occurred during our travel dates and suggested options to help us get this great deal. She then stayed on the phone for hours with Disney to get the Disney Dining plan added to our reservation. I also had problems with our Disney account that she immediately helped resolve. She helped us with dining recommendations and fast pass, which were fantastic and lead to an awesome trip. During our trip, she checked in on us several times, especially with the threat of Hurricane Dorian and notified us about the option of switching. Starr is amazing and I hope MEI realizes what a wonderful team player you have on board!! We are already using her wonderful services for a cruise next summer (2020) and plan to do so for any future travel.